JN Bank is encouraging members and customers to be vigilant and not to provide any personal information, including account information and passwords, by completing forms contained in links in text messages or emails or by responding to enquiries via phone calls.
We have received reports that some members and customers have been receiving phone calls and text messages from area codes domiciled in Benin, as well as text messages with a link requesting personal information on behalf of JN Bank and The Jamaica National Group.
We strongly encourage members NOT to respond to these requests or any other request from any person or entity.
JN Bank, or any member company of the JN Group, will NEVER contact members or customers for personal or account information via phone calls, text messages or emails, and will NEVER ask members or customers to provide details, such as usernames or passwords.
We encourage members and customers to exercise vigilance during this period and to report any such incident by calling 876-968-5096; 876-960-5508 or by emailing wecare@jngroup.com.
