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Kevin Nightingale, General Manager
Kevin Nightingale was appointed Acting General Manager of Total Credit Services (TCS) on July 1, 2017. He joined the Jamaica National Building Society (JNBS) in 2004 as a Mortgage Collector and subsequently joined Total Credit Services Limited in 2006 as Loan Recovery Manager, where he managed the day to day collection and recovery operations of the company.
He began his career in the financial sector in 1985, working at National Commercial Bank (NCB), Bank of Nova Scotia and Dennis Joslin Ja (Inc). Over the years, he has acquired invaluable experience in loan recovery and has logged more than two decades of knowledge and experience in handling bad debt portfolios.
Mr. Nightingale has developed a unique ability to negotiate payment resolutions with the owners of distressed loans, employing a ‘win win’ strategy. He is also highly informed about debt collection software solutions, such as: Debt Manager, Tsys, and Integrated Collection Management System (ICMS).
A past student of York Castle High School, he is actively involved in community life. He has served as President of his community’s Citizens’ Association for eight years and is still an executive member. His other interests include: sports, music, travelling and photography.